HUD Inspections Are Underway

NSPIRE Logo

NSPIRE-The National Standards for the Physical Inspection of Real Estate

Preparing RHA for Success Under HUD’s New Inspection Standards

The HUD Real Estate Assessment Center (REAC) has spent recent years updating housing inspection standards across the U.S. The goal is to ensure increased resident safety and better housing conditions, with an emphasis on unit interiors.

In 2022, Reading Housing Authority (RHA) proactively volunteered to participate in HUD’s pilot inspections for the newly established standards, known as NSPIRE. All three RHA campuses were selected for inspections, which were conducted in the fall of 2022. These inspections provided valuable insights for achieving compliance. We are proud to report that RHA passed all sample inspections with excellent results.

By 2024, after two revisions of the standards, RHA underwent official NSPIRE inspections at our North Campus (Hensler Homes) and South Campus (Oakbrook Homes), achieving scores of 92% and 84%, respectively. These scores earned us “High Achiever” status. Additionally, having a HUD representative join one inspection offered valuable feedback to further enhance our practices.

A Collaborative Approach

RHA has adopted an “all-hands-on-deck” strategy to meet and maintain NSPIRE standards. Key steps include:

  • Resident Education: We provide open communication and educational resources to help residents prepare for inspections.
  • Maintenance Excellence: A full revision of our maintenance standards and mentor programs ensures our team is well-trained on NSPIRE requirements.
  • Inspection Preparation: Our newly formed Inspection Department conducts regular inspections guided by NSPIRE compliance.

As 2025 begins, education remains a top priority for both staff and residents. Property Management and Resident Services are committed to supporting residents with information, training, and preparation for inspections.

Picture of Greg Snook, Assistant Superintendent of the RHA Facilities Department performing critical checks before the NSPIRE inspection

Greg Snook, Assistant Superintendent of the RHA Facilities Department, performs critical checks before the NSPIRE inspection to ensure RHA stoves meet safety and operational standards, confirming burner block wires are securely attached and burners function properly

Resident Support and Participation

Residents play a critical role in achieving positive inspection outcomes. Residents can help to ensure RHA properties pass inspections by:

  • Reporting Maintenance Issues: Using our work order system to report repairs, by contacting 610-777-5500.
  • Addressing Infestations: Notifying Property Management promptly when observing small pests and rodents. In most cases, treatment for infestations is conducted at no cost to the resident.
  • Engaging in Education Opportunities: Attending Resident Council meetings, reviewing notices, and participating in media events.

Upcoming Inspections

  • March 27, 2025: Center City (Rhodes, Eisenhower & Hubert Apartments, and Kennedy & Franklin Towers)
  • March 28, 2025: North Campus (Glenside Homes)

Want to know more about inspection protocols?

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